How nice that you are trying to contact us! Do you have a question about your package? Then first read our FAQ, because it contains the most frequently asked questions. Can't find the answer? Then you can always contact us.
1. Where is my package?
After placing your order, it takes an average of 1-2 working days to process your order and 4-7 working days for delivery, provided you order before 17:00. If these days have passed, please contact our customer service.
2. Where can I find my track & trace code?
As soon as your order has been shipped, you will automatically receive a Track & Trace code. Also check your spam, because sometimes our emails end up there. Please note that it may take a while before your Track & Trace link is active.
3. How can I track my order?
You can track your order with the Track & Trace number that you received by email. Enter the Track & Trace number on our Track & Trace page to view the status of your delivery. You can do this on  this  page.
4. I am not satisfied with my package
Please see our  Returns & Refunds Policy  to return your package.
If you can't find the answer to your question, you can always contact us: support@montolife.com Â
Contact
Store name:Â Montolife
Company name: AM Think Online B.V.
Commercial register:Â 89017072
VAT number: NL864854535B01
Email:Â support@montolife.com
Phone: +31 6 85618595
Address:
Diepenhorstlaan 2
2288 EW Rijswijk
The Netherlands
Opening hours:
Monday – Friday: 9:00 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. – 5:00 p.m.
Sunday: Closed
We will respond to your inquiry within 24 hours.